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Service Level Agreements, Conditions and Commitments

General Expectations and Commitment to Partnership Working

Service Level Agreements are issued to schools annually. The contract is between the Trust and the Schools. Schools may, at their discretion, pass on some or all of the cost to parents.

NMPAT commits to provide for this Service Level Agreement:

The ability and capacity to provide for all of your musical education requirements, including:

  • First Access whole class teaching and progression routes
  • Small group and individual lessons
  • Music curriculum delivery
  • Ensemble coaching, small group teaching and music clubs
  • Instrumental and vocal provision
  • Access to exam entry and medal assessment – ABRSM and Trinity – and to accompanists
  • Access to continuation routes including Saturday Centres and auditioned County Ensembles

NMPAT provides specialist music education professionals – all of our staff are:

  • Subject to a safer recruitment process and enhanced DBS disclosures
  • Trained and certificated in Safeguarding for children and young people
  • Expected to wear NMPAT identification
  • Highly skilled and qualified music professionals that participate in ongoing CPD and keep up to date with developments in their practice

Access to and provision from NMPAT’s stock of over 10,000 maintained instruments:

  • Instruments provided for all First Access delivery
  • Instrument loan available for small group delivery
  • Access to specialist and high value instruments
  • Teaching and practice instruments – e.g. double basses in schools

NMPAT provides the management, administration and organisational infrastructure to support delivery, including:

  • All appropriate employer’s liability and public liability insurances
  • Management of staff and resolution of concerns or disputes
  • Timetabling
  • Administration
  • All matters relating to NICs, holiday pay, absences, sickness, maternity / paternity leave, etc.
  • Subsidised costs – through National Music Grant and additional fundraising from other sources – including some access to bursaries and fees remissions for students

Collaboration with NMPAT provides access for young people to a wide range of progression routes and follow up opportunities:

  • Regional Centres and Rock Schools
  • Residential courses
  • Masterclasses, family play days, careers events, audition support
  • Auditioned County ensembles
  • Concerts and performance opportunities – including participation opportunities with the National Festival of Music for Youth
  • Bursaries and fees remission support
  • Theory and aural support for exam entrants

Schools can expect their NMPAT instrumental teachers to be willing to:

  • Have a coherent scheme of work for projects, as appropriate (e.g. for First Access)
  • Plan sessions with shared deliverers, as appropriate
  • Discuss progress with schools and teachers
  • Support schools with concerts as far as possible
  • Discuss opportunities for ongoing support facilitated by school staff, as appropriate
  • Provide written reports once a year for small group and individual instrumental students

You - the School - commits to:

  • Ensure that there is a designated contact person to liaise with NMPAT and to provide their name and contact
  • Offer a direct line of communication with the NMPAT teacher and leader(s) and make them feel valued as members of staff in the school
  • Ensure the NMPAT teacher /project leader(s) is aware of relevant dates in the school calendar, e.g. INSET days, school trips, concerts, and similar
  • Provide the NMPAT teacher / project leader(s) with all relevant medical and social information about pupils being taught and Health and Safety information relating to your site
  • Ensure there is an appropriate space and environment for the project or teaching to take place, with suitable visibility for safeguarding purposes and where music making can take place without disturbing others
  • Where appropriate, enable concerts and sharing of work with parents and audiences – for example at the end of a project - and to liaise over the administration, presentation and delivery of these
  • Where students participating in small group and individual lessons and are provided with an instrument, to support the requirement for this to be registered with our instrument loan scheme via paperwork administered by Trust staff
  • From time to time be invited, as representatives from the school, to attend concerts or events and experience NMPAT’s work in practice, particularly if the school’s students are performing
  • From time to time, NMPAT may ask schools to disseminate information to students about our Regional Centres / County Ensembles / or other activities.  Please do let us know if there are opportunities to provide information to be included in school newsletters, book bags, or similar

Commitment of Students

Students must provide (where appropriate) their own music books, strings and reeds, as advised by the instrumental/vocal teacher.  Every effort will be made to offer students the free loan of an instrument (subject to availability and not including guitars, keyboards and drum kits) particularly in the early stages of study.

  • Students will be expected to commit to their learning and play between lessons – remember that the more you play, the better you get!
  • Students will be provided with practice diaries to write down what they should be practicing between lessons and to record when they have practiced.  
  • Aim to make music every day if you can.
  • Always remember to think about your posture.
  • Listen for a good sound.
  • And have fun when you play.  That way your personality will shine through your music.

Specific expectations for schools requiring National Curriculum Classroom Teaching

Specific expectations relating to whole class National Curriculum teaching can be found here on the Support for Curriculum Music page.

Terms and Conditions

​Other than in exceptional circumstances, this Agreement is for an academic year. Requests for alterations of contract within the academic year will be agreed where capacity allows (for increases) or where alternative work can be found for the teacher (for decreases). Requests for reductions in time will be considered sympathetically with a half term’s notice.

​Small group instrumental/vocal teaching will be provided for 33 weeks per academic year and reasonable opportunity must be given for the making up of any missed lessons. Dates for projected chargeable weeks will be notified by NMPAT at the start of the academic year.
Whole Class National Curriculum teaching is charged on a 33 week basis with an expectation that NMPAT teachers will be available to the school each week of the year that they are required. Any delivery beyond 33 weeks will be added to the following September invoice.

​Acceptable levels of delivery

  • Standard small group instrumental/vocal teaching: up to a maximum of 6 students per hour.
  • Upper Strings in their first year: up to a maximum of 8 students per hour.
  • First Access Plus (term 2) projects: up to a maximum of 12 students per hour
  • National Curriculum Teaching and First Access Projects: Whole class

​Teachers are supplied to schools principally to provide instrumental/vocal tuition.  When students are unavailable, teachers will use this time for lesson planning, preparation and assessment.

​Invoices for teaching time will be sent to schools by the third week of a chargeable period (11 weeks) to be paid by the sixth week.

If amendments or adjustments are notified by the sixth week a new invoice may be issued at the request of the school. Any alterations beyond this point will be treated as an adjustment to the subsequent invoice. 

The Trust reserves the right to charge a late payment fee of £50 or 2% of the invoice amount (whichever higher) for late payments.

​Where lessons are missed through the fault of the Trust, for example in cases of a teacher’s sickness, no charge will be made.  However, schools must (as far as possible and by negotiation) be prepared to accept teachers on an alternative date to make up lessons to the maximum of 33 per year. Where schools are unable to accept their instrumental/vocal teachers because of unavoidable closures (e.g. training days), at least a month’s notice should be given in writing to the Music and Performing Arts Trust Office. No charge will then be made. 

Any refund for lost teaching time will be made at the end of an academic year by a credit against the Autumn Term invoice, or where a school is opting out of its Service Contract at the end of a school year, by means of a refund.

​Student absence and un-notified school closures, as specified above, will not entitle schools to a refund

Schools may, at their discretion, pass on some, or all, of the costs for instrumental/vocal tuition to students/parents or levy an administration charge. Whole-class activity cannot be charged for.

​By accepting tuition the school agrees to share data necessary for NMPAT to report to DFE, via Arts Council England (ACE)

In cases of dispute schools should make direct contact with the Trust’s Chief Executive.

NMPAT receives support from:
NMPAT is a company Limited by Guarantee (Company No. 7738151) and a registered charity (Charity No. 1145643)